CUSTOMER TESTIMONIALS

Stephen Crutcher made the experience seamless and easy for my family and I when buying our new car. He worked with us on helping us find something we liked,that fit our needs and price point. He even went so far as to drive to Williamsburg to pick up the vehicle for me.

Excellence service! Friendly and helpful. This is our 2nd time purchasing a car from Jason

I paid more than I wanted to on a 2020 Mazda CX 5. This was because I purchased additional insurance.

Slade was an awesome salesman! Thanks so much!

I have not bought a car in over 10 years and while I was very prepared and knew exactly what I wanted Sana was responsive to all my requests and made the process very smooth. Karen in finance answered a LOT of questions from me and never made me feel pressured or rushed in making decisions. I came to look at the car on a Tuesday and when I came back on Wednesday, we had everything done and completed including a trade in. We have had the car for about a month now and even after the purchase, Sana was still helpful. I can not speak for everyone or their particular buying purchase, but we had a great experience here and would definitely consider buying from again.

Nice service , experience got everything done

The lovely Sana Slotboom was fabulous at guiding me through the process of purchasing my brand new 4Runner. I may have had to wait almost 8 weeks for my vehicle to be built and arrive, but quality is worth it! Looking forward to the perks - free oil changes and inspections. I highly recommend working with Sana and Loyalty Toyota. 🤗

Carsten Zell was a pleasure to work with. He is professional, knowledgeable and thorough.

My experience at Loyalty Toyota was nothing but the best. My sales woman, Maria Martinez, did an excellent job. She was thorough, not pushy and made me feel confident in my vehicle purchase. If I could rate her a 100 I would !

I had the greatest experience working with everyone at loyalty Toyota, starting from Klowey the BDC agent helping me look to get my appraisal appointment set up and looking for the truck that I’ve always wanted. Then being helped by Maria with a test drive and getting through the process of getting the truck of my dreams as quick and as easy as possible. All around this was a great experience and I look forward to the next time I buy a car from this dealership.

I bought my 2019 RAV4 there and the service was great! I loved the reminders that I got and that helped me stay on top of all the Maintenances that was scheduled. The Best!!

I had an exceptional experience working with Jason Johnson at Loyalty Toyota — truly the best car-buying journey I’ve ever had. From the moment I walked in, Jason greeted me with professionalism, genuine friendliness, and a level of expertise that immediately put me at ease. He listened carefully to what I was looking for and patiently answered all my questions, explaining my options clearly and honestly. Jason went above and beyond to find the perfect vehicle that fit my needs and budget. His dedication, transparency, and friendly attitude made the entire process smooth and enjoyable. I highly recommend Jason at Loyalty Toyota to anyone in search of a knowledgeable, trustworthy, and dedicated salesperson. Thanks to him, I drove away 100% satisfied and confident I made the right choice!

The deal includes lifetime warranty and oil and filter changes. The tsrp is roughly 3,500 more than others to cover this service. This is what I figured out.

I had a great experience buying a car at Loyalty Toyota! Stephen Crutcher was a fantastic salesperson to work with, he answered all of my questions promptly and was a big help in navigating the car buying process. So happy with my new car!

Awesome dealership to deal with. Our salesmen Brandon Davis and Jason Johnson were great to deal with. Would highly recommend either or both of them. Sales managers worked hard to get out deal. 10 out of 10 will buy from again.

We had a really amazing, easy time purchasing our car. A 2025 Camry. Steve was very helpful, knowledgeable and patient. My wife is not easily impressed but he put her at ease and gained both our trust. If I had to buy another car it would be with Steve. Steve has gone out of his way to make our buying experience a good one. Even over a month later he was willing to help out with questions and concerns I had with the car. I highly recommend Steve and Loyalty Toyota.

Loyalty Toyota is fantastic. The service desk and personnel are customer oriented. Their services are completed quickly. In the last seven years, I have never had an issue with Loyalty.

Loyalty Toyota was very courteous and professional in selling me a truck. There was no high pressure. My salesman was Guy Gordon and he was a pleasure to work with.

Guy was awesome! He is not one of those pushy sales people. LOL. Sean assisted the process along and between him, Guy and Sarah from Finance, they answered the many questions that my husband had. They never acted like we were wasting their time and answered with extreme patience. Additionally, we were there well after closing and they never rushed us with our education on the new vehicle.

Always a great time with great customer service and qualified people.